GENERAL TERMS AND CONDITIONS
1.Introduction
1.1. By using, visiting, or registering on our website Nakitbahis.com(“Website”), you agree to the following terms:
1.1.1. The General Rules and Conditions on this page. 1.1.2. The Privacy Policy. 1.1.3. The game rules. 1.1.4. The rules and conditions of any promotions, bonuses, and special campaigns that may be updated from time to time, which you can find on our website.
1.2. All the rules and conditions listed above are collectively referred to as the “Rules.”
1.3. Please read and understand the rules carefully before accepting them. If there is any rule you do not agree with, please do not continue to use our website by opening a member account. Continuing to use our website will mean you accept the rules.
1.4. The rules have been effective since 01/01/2020.
2.Parties
2.1. Nakitbahis.comis regulated by the state of Curacao. This Service operates under the License No. 8048/JAZ issued to Antillephone, Authorized and Regulated by the Government of Curacao. The website is operated by Coinbar N.V., a company established under the laws of Curacao, with its address at Heelsumstraat 51, Curacao, and registered under number 148533 in the Curacao Chamber of Commerce and Industry Trade Register (“Company”).
2.2. The terms “us,” “our,” “we,” or “Company” used in the rules and conditions refer to the party mentioned in the company details above, which you agree to the terms with.
3.Rule Changes
3.1. The rules may be changed by us for various reasons such as commercial reasons, changes in laws and regulations, or changes in customer services. The current Rules of Use can be accessed through the website, and the effective date will be stated here.
4.Account Opening
4.1. You must open an account to bet and play games on the website.
4.2. For legal and commercial reasons, account opening and use of the website are not allowed from certain countries. If you are in these regions, you should not open an account and use the website.
4.3. To become a member of the website, you can get help from the support line or click on the “Register” button on the homepage to open an account.
4.4. When you open an account, you will be asked for your contact information, including your name, surname, date of birth, address, phone, and email.
4.5. By using the website’s services, you agree that you can win and lose money.
4.6. Your account must be opened in your name and with accurate information. Each member can only have one account. Any other account you open on our site will be considered a duplicate registration. Any accounts you open multiple times will be immediately closed by us. All transactions made from multiple accounts are invalid, and any winnings you have will be canceled.
4.7. If you want to open another account, you must send your valid reasons in writing to [email protected]. If it is determined that the reason for wanting to open a new account is valid, you will be allowed to open a new account after the old account is closed.
4.8. You must protect and keep your account information up to date.
5.Identity Verification and Anti-Money Laundering Policy
5.1. You agree, guarantee, and are responsible for being over 18 years old, providing accurate personal information when opening your account, and using bank accounts, credit cards, and online payment wallets in your name for deposit and withdrawal transactions. In the event of false statements, the authority to decide on whether you can continue to use your account belongs to our site.
5.2. By accepting the rules, you allow us to verify your personal information and contact details if necessary.
5.3. Withdrawals from your account may be restricted while your account information is being verified.
5.4. In certain circumstances, you may be contacted for identity verification and requested to provide information. If the requested information is not provided, your account may be suspended or permanently closed until the required information is provided.
5.5. If it cannot be verified that you are of legal age, your account will be suspended. If it is proven that you are under the legal age while betting or playing games, your account will be closed, all bets won will be canceled, and any withdrawn funds will be reclaimed.
6.Username, Password, and Customer Information
6.1. After opening an account, do not share your username and password with anyone. If you forget your password, you can receive your username and password information via the email address registered on our site by clicking the “Forgot Password” button in the login section. If you are not using the email address registered on our site, you can get help from our support line to update your email address. To update your email address, you may need to verify your personal information and prove your details.
7.Depositing and Withdrawing Funds to/from Your Account
7.1. To bet and play games on the website, you need to deposit money into your account.
7.2. Deposit and withdrawal transactions can be performed through various payment systems. Procedures, rules, and conditions vary depending on the payment system.
7.3. By depositing money into your account, you agree not to cancel or dispute the deposit transaction and to refund and compensate for any unpaid deposit transactions.
7.4. Your account is not a bank account. Therefore, it is not guaranteed, insured, or sponsored. It is not included in any banking insurance system, and it is not possible to earn interest income on the funds deposited into your account.
7.5. Your account balance and the amount won from bets are subject to recalculation by us for reasons such as multiple accounts, collusion, fraud, illegal activities, or errors. If a violation of the rules is detected, your winnings will be canceled, all transactions you have made will be deemed invalid, and your account may be closed.
7.6. It is your responsibility to report your winnings and losses to the local tax authority and competent authorities.
7.7. You can withdraw funds from your account at any time by meeting the following conditions:
7.7.1. All deposit transactions into your account must be clean, with no refund requests or disputes; otherwise, the payment request will be canceled. 7.7.2. All checks to ensure there are no irregularities in your winnings must be completed by us. You can only process withdrawals to accounts in your name. If you request a withdrawal to accounts in someone else’s name, your membership may be suspended.
7.8. You must provide all necessary information regarding your withdrawal request. The transfer request will be carried out using the payment system you selected. You are responsible for the accuracy of the information specified in the withdrawal form. Before making a withdrawal request, you must ensure the accuracy of your information. In some cases, account verification may be required for the account you wish to withdraw from.
7.9. You cannot request a withdrawal without making any transactions with the money you deposited into your account. You must place a sports bet with at least 1.30 odds for the amount you deposited, and the placed sports bets must result as either winning or losing. If you do not place sports bets, you can complete the turnover of your principal by using the amount you deposited in casino, live casino, or virtual betting games. If you have not used a bonus with turnover conditions and have completed the turnover of your principal, you can request a withdrawal.
7.10. Each member must deposit money into accounts opened in their own name. Payments made by third parties, friends, relatives, spouses, or family members are not accepted. If such a situation is detected during security checks, all winnings will be canceled, and the deposited amount will be refunded. The refund process may require identity verification and account approval procedures.
7.11. To make a withdrawal, if you are placing sports bets, you must use the deposited amount on bets with at least 1.30 odds. In combined bets, at least one match must have odds of 1.30 or higher. If you are using your deposit in casino, live casino, or virtual betting games, you must place bets totaling at least 100% of your deposit amount.
7.12. Members who abuse the turnover of the principal will be subjected to a 100% turnover.
8.Betting/Game Playing
8.1. It is your responsibility to ensure the accuracy of all your transactions. You can access your transaction history through your account.
8.2. We reserve the right to cancel transactions in whole or in part at any time. Transactions are not valid unless approved by us. If you have not received a confirmation email that the transaction is approved, contact the support unit.
8.3. The maximum profit from a single coupon is 5,000,000 TL. (This rule applies to sports betting, casino, live casino games, virtual bets, and TV games.)
8.4. Once a bet is confirmed, it cannot be canceled without our written permission.
9.Collusion, Cheating, Fraud, and Illegal Activities
9.1. The following activities are prohibited on our site:
a) Colluding with third parties. b) Using an unfair advantage or influence (commonly referred to as cheating), exploiting a possible error, using software gaps or bugs, using automatic players (also known as ‘bots’). c) Using fraudulently obtained, stolen, copied credit or debit cards, engaging in money laundering or similar crimes, or being part of it.
9.2. Necessary steps are taken by us to prevent, detect and identify players involved in these activities. Our company is not responsible for any damage and loss that you or another player will suffer from collusion, cheating, fraud, and illegal activities, and the actions to be taken are at our discretion.
9.3. If you think someone is engaging in collusion, cheating, fraud, or illegal activities, you should inform us via email.
9.4. In the event of any suspicious illegal or inappropriate activity, our company reserves the right to share your identity information with the relevant authorities, other betting sites and operators, online service providers, banks, credit card companies, electronic payment system providers, and other financial institutions and you agree to cooperate in the investigation of such activities.
10.Other Prohibited Activities
10.1. You should not use the website services and chat function for any purpose considered offensive, obscene, racist, discriminatory, or abusive. You should not use offensive and aggressive language or images, or act in a manner that is harassing to other users and site staff.
10.2. You should not interfere with the operation of the website, or use viruses, worms, and similar methods that will affect the services of the website. Sending any bulk mail or spam is strictly prohibited. You should not try to alter or interfere with any information on any form on the website.
10.3. The website should only be used for entertainment purposes, and copying and using any part of the site without permission is prohibited.
10.4. You should not attempt to access the website, the servers on which the website is hosted, the computer and databases without authorization. You should not attack the website with DDOS (denial of service) or similar systems. If you engage in such attempts, the relevant authorities will be cooperated with, and your identity information will be shared. As a result of such an attempt, your right to use your membership will be terminated.
10.5. Our company is not responsible for any loss and damage to your computer, computer programs, phone, documents that may occur while using the website or downloading files from the website due to viruses, DDOS attacks, or various harmful technologies.
10.6. It is forbidden to sell or transfer accounts between players.
11.Account Closure and Termination
11.1. According to the company’s security policy and Curacao laws, accounts that have not been active for thirty (30) months are called ‘Inactive accounts,’ and the balance in your account will be refunded to you. If you cannot be reached, your balance will be transferred to the Curacao Gaming and Lottery Authority.
11.2. When your inactive account is closed, you will be informed using the contact details on file. If the account closure process is not due to collusion, cheating, fraud, illegal activities, or a violation of usage rules, your account balance will be refunded. If you cannot be reached, it will be transferred to the authorized betting institutions.
11.3. You can submit your account closure requests by sending them to our email address “[email protected]” along with the reason for account closure. If you do not remain active for 60 business days after your request is processed, your account will be suspended.
12.Website Updates
12.1. Changing or updating any service on the website at any time is at the company’s absolute discretion.
13.Information Technology Errors
13.1. In the event of any software or hardware error or malfunction in the system providing the website, intervention is promptly made by us to resolve the issue.
13.2. Our company is not responsible for errors in the hardware or software you use, or for access errors caused by your internet service provider.
14.Other Errors
14.1. Due to various reasons, a betting transaction accepted or a payment made may have been erroneously made by us.
14.2. Nakitbahis.comreserves the right to cancel bets placed at incorrect odds, changed odds (where odds are listed against the wrong teams), or bets placed when live betting was not available. Nakitbahis.comreserves the right to cancel, restrict, reject, and limit any bet.
14.3. Neither we (including our employees and representatives), our partners, nor any of our service providers are responsible for losses or lost profits resulting from errors made by us or you. You will lose any winnings or losses resulting from such errors.
15.Responsibilities
15.1. Access to the website and use of the services are entirely at your own choice and discretion, and all risks are yours.
15.2. A website that is user-friendly and operates as defined in the rules is provided. No guarantees or promises can be made for any service/product outside of our website and the products offered on our website. Therefore, any guarantees applied to similar products are excluded from our guarantee to the extent permitted by law.
15.3. Our company is not responsible for loss of business, data, profits, revenue, opportunity, prestige, recognition, business interruption, and unforeseeable losses, and these are excluded from the scope of the agreement.
16.Violations of Terms of Use
16.1. You are responsible for covering any liability, cost, expense (including legal fees), and possible expenses arising from the violation of the rules.
16.2. When you violate the terms of use, rights are reserved, but you will be informed that your activity is against the rules and should be stopped using your contact information, your account will be frozen, and you will be prevented from betting and playing games, and your account will be closed with or without prior notice.
16.2.4. Any withdrawals, winnings, and bonuses arising from a rule violation will be taken back from the account.
16.3. The deactivation of the user code and password in the event of non-compliance with the rules is at the discretion of our company. If different memberships are found to be used with a shared IP address or the same device for your transactions in sports betting and casino games, your winnings will be canceled, and your balance will be reset. (Mutually taken bets for the same game, shared IP address and account usage, external programs, etc.)
17.Intellectual Property Rights
17.1. All website designs, texts, graphics, music, sounds, photos, videos, their selection and arrangement, software compilations, source code, software, and all materials are subject to copyrights owned by us or other proprietary rights used under license from third-party rights holders. The materials on the website can only be downloaded for personal use on a single personal computer and cannot be used for commercial purposes.
17.2. In no way can the rights owned by us or third-party rights holders be transferred to any user.
17.3. The use and reproduction of trademarks, trade names, and logos seen on the website are prohibited unless permitted under the rules.
18.Personal Information
18.1. Personal information obtained by our website is protected in accordance with data security laws. Our site meticulously fulfills its obligations regarding the use of personal information.
18.2. By providing your personal information to our site, you are deemed to accept its use by our website in accordance with site conditions, as well as its use for legal and regulatory obligations.
18.3. According to company policy, no personal information is shared with third parties except for company employees who have the right to access the information to provide service.
18.4. To ensure accurate record-keeping of the information you send to us, a copy of any communication information (including copies of emails) will be kept by us.
19.Use of Cookies
19.1. Cookies are used to make effective use of the website. Cookies are small text files that are downloaded to your computer and allow you to be remembered when you visit the site again. Information on how to control and delete cookies can be found at www.aboutcookies.org.By deleting or disabling cookies, you may not be able to access or use some features of the website.
20.Complaints and Notifications
20.1. To make any complaints about the website, you should first contact the customer relations unit.
20.2. In the event of any dispute, you agree that the server logs will be recognized as the final authority in determining the outcome of any match.
20.3. If there is any discrepancy between the results displayed on the user screen and the results on the game server, the data on the game server shall prevail, and you agree that we are the final authority in determining the rules and conditions during your participation in online games.
20.4. In the event of any dispute, you will be contacted using your contact information.
21.Translation
21.1. The language in which the rules are written is English, and all translations have been made from the original English text. In case of any translation of the rules or any document or notification into another language, the original English version shall prevail.
22.Assignment of Rights and Obligations
22.1. We reserve the right to assign, transfer, sub-license, or pledge the rules either in their entirety or in a manner that does not disadvantage you, to another person.
23.Events Beyond Our Control
23.1. Our company cannot be held responsible for the failure to meet the terms of use due to events beyond our control, such as war, civil unrest, internet service interruptions, industrial-related difficulties, DDOS attacks, and similar force majeure events. During the continuation of these force majeure events, our services will be considered suspended, and our obligation to provide services will be extended for the duration of the force majeure events. Our site will make every effort to resolve these force majeure events or to meet its obligations as much as possible despite the force majeure events.
24.Waiver
24.1. Any failure by our site to notify you of the obligations you are responsible for as a user or any delay in exercising our authorized rights and regulations will not constitute a waiver of those rights and obligations, nor will it relieve you of those obligations.
24.2. Any waiver arising from your failure to meet obligations does not constitute a waiver of any other obligation that may arise. Unless explicitly stated and notified to you in writing, no waiver related to the terms of use shall be considered.
25.Severability
25.1. If any of the rules are determined to be invalid, illegal, or unenforceable, those rules will be separated from the other rules, and the other rules will remain valid to the extent permitted by law. In such cases, the invalid or unenforceable parts will be amended to comply with the law and to be as close as possible to the original meaning.
26.Law and Jurisdiction
26.1. In all cases, the laws of Curacao shall apply.
26.2. The Curacao Courts shall have exclusive jurisdiction in the event of any dispute arising from the terms of use.
Responsible Gaming and Betting
27.1. An optional self-restriction policy is offered for users who want to limit themselves, allowing you to close your account or limit your betting. For information on this service, please contact the customer relations department.
27.2. We will assist with the use of the self-restriction service. However, if we cannot detect or realize that you are using the site for betting, no responsibility will be accepted by us.
27.3. We commit to supporting Responsible Gaming initiatives. We recommend visiting the following site for information on Problem Gambling: www.gamblingtherapy.org.
27.4. The results of the limits referenced in Article 27.1 will be that the Company will make all reasonable efforts not to accept a bet from you contrary to a limit or exclusion determined by you. However, if we cannot detect or realize that you are using the Website for betting, the Company will not accept any responsibility.
27.5. We are committed to supporting Responsible Gaming initiatives. For information on Problem Gambling, please visit www.gamblingtherapy.org.
Links
28.1. All links to other sites provided on our site are for informational purposes only. The use of these links is at your own responsibility, and our site is not responsible for any issues arising from the use or content of these sites.
Live Betting
29.1. Any statistics displayed during a live event on the website (such as score, time information) are for general information purposes only, there is no guarantee of their accuracy, and they should not be relied upon for betting.
29.2. Bets will be held in “pending” mode within the acceptance period and then will be accepted or invalid.
29.3. Bets in “pending” mode can be canceled if it is determined that the market acceptance period has significantly changed for that bet.
29.4. The Company reserves the right to stop accepting bets in any market without notice.
29.5. If the Company has reasons to believe that a live bet was placed after the outcome of a live event was known or if any technical malfunction has occurred, or if the live bet was entered at an incorrect rate after the team gained an advantage, the Company has the right to void the bet without providing any reason.
Bonuses
30.1. Bonuses are promotions created for our users. Only users with a unique IP address can benefit from our bonuses. Therefore, if you are logging into our site from shared networks such as internet cafes, dormitories, cafes, workplaces, do not claim a bonus. Otherwise, no responsibility will be accepted.
30.2. If there are multiple memberships from the same IP address, all your bonuses and winnings will be CANCELLED.
30.3. Only one type of bonus is entitled for a single deposit.
30.4. Bonuses exceeding 50,000₺ will only be credited after the verification process is completed, as stated in article 5.4.
Absolute Restrictions
United States of America, Canada, United Kingdom, Spain, France, and Italy.
Blacklisted Regions
NetEnt content will not be provided in the following regions:
Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Cambodia, Ecuador, Ethiopia, Ghana, Guyana, Hong Kong, Iran, Iraq, Israel, Kuwait, Laos, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, Sri Lanka, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, Yemen, Zimbabwe.
Regulated Regions (only to be offered with a license from the local regulator seen and approved by NetEnt)
Belgium, Bulgaria, Canada, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Serbia, Spain, Sweden, United Kingdom, the United States of America.
Branded Game Regions
Jumanji, emojiplanet, Guns & Roses, Jimi Hendrix & Motörhead, Planet of the Apes cannot be offered in the following countries:
Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Cambodia, Ecuador, Ethiopia, Ghana, Guyana, Hong Kong, Iran, Iraq, Israel, Kuwait, Laos, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, Sri Lanka, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, Yemen, Zimbabwe. Belgium, Bulgaria, Canada, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Serbia, Spain, Sweden, United States of America, United Kingdom, Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, and Ukraine.
Vikings Video Slot should not be provided in the following jurisdictions:
Afghanistan, Albania, Algeria, Angola, Australia, Azerbaijan, Cambodia, China, Ecuador, France, Guyana, Hong Kong, India, Indonesia, Iran, Iraq, Israel, Kuwait, Laos, Malaysia, Myanmar, Namibia, North Korea, Pakistan, Papua New Guinea, Philippines, Qatar, Russia, Singapore, South Korea, Sudan, Syria, Taiwan, Thailand, Tunisia, Turkey, Ukraine, United States of America, Uganda.
Universal Monsters (Frankenstein, the Bride of Frankenstein, Dracula, The Mummy, The Wolf Man, Creature from the Black Lagoon, and The Invisible Man) can only be played in the following countries:
Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Brazil, Georgia, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, Norway, Russia, San Marino, Serbia, Switzerland, Ukraine, Croatia, Macedonia, Turkey, Austria, Bulgaria, Cyprus, Czech Republic, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Peru, Poland, Slovakia, Slovenia, and Sweden.
Use of Services is for Entertainment Purposes Only: Professional Gaming is Prohibited
Players may only use the services for personal, non-professional purposes. It is prohibited to use the services on behalf of any third party or company. Players must use the provided services solely for entertainment purposes, in accordance with the terms and conditions, laws, rules, and regulations. The use of the provided services by a corporate player for commercial purposes is prohibited.
Multiple Account Prohibition
To prevent activities such as money laundering and collusion, it is strictly forbidden for a user to open multiple accounts. In case of detection of users or groups of users opening accounts against the rules, our site reserves the right to close the accounts, and cancel bonuses or any winnings obtained.
Declaration for Each Deposit
Players declare that each deposit they make is not obtained through any illegal means. Our site reserves the right to request additional information about the transaction under this rule.
Maximum Daily Deposit Amount
There is no limit on the amount that can be deposited within 24 hours. Any member can make as many deposits as they wish.
Source of Funds for Large Deposits
Our site reserves the right to ask for the source of funds for deposits exceeding 50,000₺ in a single transaction.
Maximum Daily Winnings
If a player wins more than the set maximum winnings, the operator reserves the right to cancel all winnings over the maximum amount.
The maximum amount that can be won daily is 1,000,000₺. Winnings above the specified amount may be canceled.
Using the Same Payment Method for Deposits and Withdrawals
Unless otherwise specified, all withdrawals are processed using the method chosen by the player for depositing. If a player uses multiple methods for depositing and requests a withdrawal, the site reserves the right to fulfill the withdrawal request corresponding to each deposit method under anti-money laundering precautions.
Using the Same Payment Method for Deposits and Withdrawals
For deposit and withdrawal transactions, the player can only request using an account in their name. The player agrees to conduct all deposit and withdrawal transactions on the site using financial tools that are in their name and operating in the country of their residence.
Under anti-money laundering precautions, it is prohibited for the player to withdraw money from our site to an account not in their name.
Daily Withdrawal Limit and Maximum Amount per Method
Unless otherwise agreed between the player and the site, the maximum amount that can be withdrawn within a 24-hour period is 20,000,000₺.
Our site may cancel withdrawal requests and hold them for necessary reviews to prevent money laundering and suspicious activities.
Regardless of the limits mentioned in this article, the maximum withdrawal amount is determined according to the limits set by the payment method chosen by the player at the time of the transaction.
Assignment of Rights and Obligations
Each player’s account contains their personal information and is unique to each individual. To prevent money laundering, financing of terrorist organizations, or similar crimes, the player cannot transfer any or all of their rights and obligations related to their account to any other player or person.
If a player does not accept any of the rights under the rules and conditions, they lose all rights against our site.
Under anti-money laundering policies and regulations, it is legally accepted for a player to transfer their rights and/or obligations by a court order or law, provided that the withdrawal is made using the same method as the deposit.
Complaints, Disputes, and Alternative Dispute Resolutions
In case of any dispute arising from the contract subject to these terms and conditions, the site representative must meet with the disputing member to resolve the dispute within 14 business days from the date the member submits their request in writing.
If the dispute cannot be completely resolved through mutual discussions, the parties agree to resolve the dispute through mediation. Within 14 business days from deciding to resolve the dispute through mediation, the mediator will be determined by the site management and notified in writing to the parties.
Unless otherwise agreed, the mediation process will commence no later than 8 weeks from the Alternative Dispute Resolution notification.